Return Policy
Thank you for shopping with Kavyara! We value your satisfaction and want you to love your purchase. If you're not completely happy with your order, we’re here to help.
1. Return Eligibility
You may request a return or exchange under the following conditions:
The return request is made within 3 days of delivery.
The item is unused, in its original packaging, and in resellable condition.
Proof of purchase (e.g., order number or receipt) is provided.
Note: Certain items may be non-returnable for hygiene or safety reasons (e.g., cosmetics, personal care items, or opened products). This will be clearly mentioned on the product page.
2. How to Initiate a Return
To start a return:
Email us at kavyaraofficial@gmail.com with your order number, reason for return, and any relevant photos (if the item is damaged or incorrect).
Our team will review your request and provide return instructions.
Ship the item to the return address provided. Customers are responsible for return shipping costs unless the product was damaged or incorrect.
3. Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days.
If the product was damaged or incorrect, we will cover return shipping and offer a full refund or replacement.
4. Exchanges We offer exchanges for:
Incorrect items shipped
Damaged or defective products
Please contact us within 3 days of delivery to request an exchange.
5. Cancellations
Orders can be cancelled within 2 hours of placement, or before the item is shipped—whichever comes first. Contact us at [your email] to request a cancellation.
6. Contact Us
If you have any questions about our return policy, please get in touch:
Email: kavyaraofficial@gmail.com Phone: +919675151970 Address: 1124, Sadiq Nagar, Inderprasth Enclave, Opposite Rapid Metro Pillar No.592, Meerut Road, Raj Nagar, Ghaziabad, 201003